Our customer’s complete satisfaction is our top priority. We want to ensure that you have a seamless experience each time you decide to transact with us. However if due to unforeseen circumstances you are not happy with the services then the following terms apply for a mutually consented resolution of the situation.

If the online course you opted, does not meet your expectations do inform us after attending 2 classes and we will refund the amount you had paid in full through online transfer within 3 working days.

Do read the following terms before making the payment.

All purchases or payments done by a Buyer on Fluent English121 are deemed to be final and cancellation or refund request by the Buyer will NOT be accepted once the fee refund window of 2 classes is over.

Also the course purchased will be non-transferable to another Buyer.

THERE IS NO REFUND ON E-BOOK PURCHASE DUE TO THE DIGITAL NATURE OF THE PRODUCT.

For any clarifications call 81599 42787